Insurance Verification Representative - Remote

Job Purpose The Insurance Verification Representative is responsible for obtaining and providing accurate and complete data input for insurance verifications in clients host systems Duties and Responsibilities

• Utilize payer web portals to obtain patients current insurance information and update the information in the client system
• Verify insurance information against patient's insurance cards scanned in client system and ensure the correct and most up to date information is on the patient's account
• Once updates are entered in client system, follow procedure on filing the claims
• Comment all actions taken in internal and client host system
• Work independently from assigned work queues
• Meets and maintains daily productivity/quality standards established in departmental policies
• Adheres to the policies and procedures established for the client/team
• Communicate effectively with leadership
• Maintain a professional attitude
• Other duties as assigned by the management team
• Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

• High school diploma or equivalent required
• Insurance Verification knowledge helpful
• Experience with practice management software: GE Centricity, EPIC PB, Cerner, Allscripts preferred
• Knowledge of individual payor websites, including eviCore, Navinet and Novitasphere
• Ability to work well individually and in a team environment
• Strong organizational and task prioritization skills
• Proficiency with MS Office. Must have basic Excel skillset
• Strong communication skills/oral and written
• Strong organizational skills

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.