HR Operations Process Optimization Manager, Human Resources, Remote
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative change they need to own their future.As a member of the Huron corporate team, you'll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron's collective strategies and enable real transformation to produce sustainable business results.Join our team and create your future.As the HR Operations Process Optimization Manager, you will drive the design, documentation, and implementation of optimized HR workflows and systems. Leveraging lean principles, value stream mapping techniques, and an understanding of Workday's process architecture, you will enable a better employee experience by improving efficiency, scalability, and improved work placement across global HR operations. This role requires a keen collaborator with strong skills in project management, workflow design, process transformation, HR systems, and change management to successfully enable essential end-to-end improvements for the function's top prioritiesKey Duties:
- Develop and Execute HR Workflow Transformation Roadmap: Based on each year's priorities, design a prioritized plan for to address and sequence essential HR processes, applying lean process management principles to minimize inefficiencies and enhance productivity.
- Optimize HR Process Workflows: Partner with cross-functional team members to map, document, and streamline workflows, ensuring work movement across the function is clear and a seamless integration with global HR systems and technologies.
- Create, and maintain, HR Process Documentation: Build a library housing all HR process and practice documentation to ensure current, up-to-date materials are available for all team members.
- Value Stream Mapping: Lead the visualization of end-to-end HR processes, identifying opportunities to eliminate unnecessary actions and improve efficiency.
- Process Documentation: Create and maintain comprehensive process maps, standard operating procedures (SOPs), and user guides to ensure consistent execution and compliance across the organization.
- Governance and Compliance: Develop processes that adhere to global HR laws, regulations, and data privacy requirements, establishing a framework for consistent governance.
- Enhance Process Metrics and Analytics: Partnering with key stakeholders, define key performance indicators (KPIs) and leverage analytics to monitor the effectiveness of HR processes, enabling data-driven decision-making and continuous improvement.
- Collaborate with Internal and External Stakeholders: Work closely with the HR PMO, HRIT, center of excellence teammates, HRBP, legal, and other cross-functional team members to ensure process alignment, compliance, and stakeholder buy-in.
- Innovation and Best Practices: Stay abreast of emerging trends and technologies in HR and process transformation, bringing forward innovative ideas to enhance HR operations.
- Strong project management skills, with the ability to lead and manage complex global HR transformation projects.
- Strong change management skills to effectively drive organizational change and adoption of new HR solutions/processes.
- Proven experience in process transformation, workflow management, and value stream mapping within HR or similar functions for at least three years.
- Strong expertise in lean methodologies, Six Sigma, agile practices, and process documentation.
- Advanced analytical and problem-solving abilities to address intricate challenges and drive impactful solutions.
- Strong communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
- Experience with change management frameworks, and their application, to effectively guide organizational change and employee adoption of new processes.
- Familiarity with Workday process flows and experience with workflow management platforms to streamline HR processes.
- Demonstrated ability to engage and align diverse stakeholders, from C-suite leaders to client-facing team members, ensuring strong communication flow and collaboration during transformation initiatives.
- Experience working in multinational environments, with an understanding of cultural nuances and global HR compliance requirements, to tailor solutions that align with regional needs.
- Bachelor's degree in HR, Business Administration, IT, or a related field preferred.
- Professional certifications in process transformation or project management, such as Six Sigma, PMP, or CBPA/CBPP/CBPL, are strongly preferred.