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Telemarketer (Part Time) - B2B experience mandatory, Work from Home

Remote role Full-time Open position

We are on the lookout for a team player with good time management, ability to understanding customer needs and behaviors. The candidate will deliver conversational scripts and achieve defined objective of each call.

If you have a positive determination, excellent listening and communication skills, as well as a team player, we’d love to meet you!

Job Responsibility

- Delivering scripted talks to commercial clients, describe the purpose of each call, to achieve objectives and follow actions.

- Objectives include solicit participation for events, seek clarification of information, share programs and products information, perform RSVP for invitations, conduct surveys, collate feedback on events and sales and marketing

- Follow through touch points of the call process.

- Tracking and maintaining records of calls progress and outcome

- Completing customer surveys to obtain information about potential customers

Job Requirement

- B2B telemarketing experience is mandatory.

- Proficient in English and Mandarin to communicate with Chinese speaking companies.

- Minimum of 1 year or 1 project experience in Customer Service/ Telemarketing preferred

- Ability to conduct sales and marketing calls and knowledge of sales techniques.

- Relaxed, confident telephone manner, and strong communication, negotiation and persuasion skills.

- Ability to convey message to customer and elicit answers.

- Computer skills.

- Result-oriented approach.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Education:

  • STM/STPM (Preferred)
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