Sr. Demand Planner, Digital Marketplaces
About the position
A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we've sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value. Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are! Crocs, Inc. is seeking a Sr. Demand Planner, Marketplaces. The Sr. Demand Planner, Marketplaces will support accounts such as eBay, Target and TikTok to ensure coordination of activity across the functional and time spectrums to deliver the mid/long term Demand Plan to ensure profitable business growth and in-stock levels for core product. This role is responsible for driving cross-functional collaboration with key commercial partners to align upon demand review/consolidation plan, in season coordination, and MFP process seasonal hand off to the channel.
Responsibilities
- Create, maintain, and communicate product/account forecast by generating a detailed sales plan by material for each key account. ,
- Support and execute the collaborative account planning process for North America's key accounts with Sales. ,
- Partner with the sales team to ensure the material level forecast supports the account targets. ,
- Responsible for routine reporting to merchandising and sales counterparts, recapping KPI's. ,
- Prepare sales meeting materials and forecast templates for sales representatives to input seasonal plans by assisting the channel team in developing seasonal financial targets. ,
- Roll up data to validate top-down targets. ,
- Manage reconciliation between bottom-up plans and targets in order to monitor and evaluate the performance of account plans. ,
- Monthly and seasonal analysis of account consumption against plan (pre-books and at-once) to then leverage forecast accuracy metrics and customer metrics to drive forecast improvements. ,
- Utilize and measure key category, marketing/merchandising, and customer information as inputs to the planning process. ,
- Conduct quantitative analysis and insights to optimize pre-season planning and manage demand shifts in-season. ,
- Acquire a deep understanding of demand drivers and ensure that plans are calibrated accordingly. ,
- Compile quarterly hindsight reports by account for use in future assortment planning and replenishment forecasting. ,
- Develop, maintain, and assess the financial health of the account plan (season/monthly levels). ,
- Work closely with demand planning to understand inventory risks and opportunities. ,
- Ensure that supply planning constraints are appropriately accounted for in the sales forecast. ,
- Provide an executive overview of the plans to the merchandising, planning, and management teams, identifying deviations, potential risks, or opportunities in the business. ,
- Develop and update seasonal account profiles collaboratively with internal and external teams.
Requirements
- Bachelor's degree in Business, Supply Chain, Analytics, or a related field preferred. ,
- At least 5+ years in planning OTB / Demand within a digital environment; highly desirable to be within the apparel / footwear business. ,
- Direct-to-consumer experience required. ,
- Understanding of Digital Customer experience and key players (Amazon, Zappos, eBay, etc.). ,
- Understanding of demand, supply, service, and other S&OP / IBP principals. ,
- Strong analytical capabilities using both systemic and Excel based tools. ,
- Validated experience communicating highly involved analytical work to less analytical problem solvers. ,
- Strong social skills shown in a highly collaborative setting. ,
- Extensive experience using Excel, Power BI a plus.
Nice-to-haves
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Benefits
- Medical, dental, and vision coverage ,
- Life and AD&D insurance ,
- Short and long-term disability coverage ,
- Paid time off ,
- Employee assistance program ,
- Participation in a 401k program that includes company match ,
- Many other additional voluntary benefits