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Sr Service Agent/DOT

Remote role Full-time Open position

Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills, and Abilities Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Preferred Qualifications

Pay Transparency

Pay

Additional Details: Sr Service Agent

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants have rights under Federal Employment Laws:

  • Equal Employment Opportunity is the Law
  • EEO is the Law Supplement
  • Pay Transparency Policy
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

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