Citations Clerk

Job title: Citations Clerk in Southlake, TX - Fort Worth, TX at CornerStone Staffing Company: CornerStone Staffing Job description: Put your precision and people skills to work help resolve real-time citation issues while supporting critical billing operations.Job Title: Citations ClerkLocation North Fort Worth (76177) | Hybrid (1 day/week WFH)Compensation & Schedule $18-$21/hr Monday Friday | 8:00am 5:00pm Start Date: ASAPROLE IMPACT The Citations Clerk plays a critical role in safeguarding revenue by ensuring accurate processing and billing of citations received for parking, toll, and photo enforcement violations. This role directly supports operational compliance and financial accuracy for lessee billing through administrative processing and proactive issue resolution with municipal agencies.KEY RESPONSIBILITIES Receive and sort incoming citation mail for administrative processing Prepare, scan, and digitally organize citation documents for billing action Research and validate citation types including parking tickets, toll violations, and camera enforcement Initiate outbound calls to municipalities to confirm citation status and address disputes Maintain accurate logs and follow up on escalations that impact financial outcomesMINIMUM QUALIFICATIONS 1+ year experience in administrative support or clerical processing Strong phone etiquette and written communication skills Proficient in multitasking across scanning, data entry, and customer interaction Able to explain billing procedures clearly and professionallyCORE TOOLS & SYSTEMS Microsoft Outlook and Excel Document scanning software Phone-based customer support tools Web-based municipal databases Internal citation management platformsPREFERRED SKILLS Familiarity with citation processing or vehicle leasing operations High attention to detail in high-volume environments Prior experience managing invoice disputes or working with government agenciesBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: Expected salary: $21.59 per hour Location: Southlake, TX - Fort Worth, TX Apply for the job now! Apply for this job