Call Center Representative_EXP opportunity at Bloomfield, CT
Job title: Call Center Representative_EXP opportunity at Bloomfield, CT in Bloomfield, CT at Indotronix Avani Group
Company: Indotronix Avani Group
Job description: Indotronix is seeking a Call Center Representative_EXPfor a Job Opportunity inJob Title: Call Center Representative_EXP
Location: BLOOMFIELD, CT 06002
Duration: 5 Months Contract
Max Pay: $19.50/hr on W2Job Description :
- Candidate must demonstrate a strong familiarity with Microsoft Office/Teams and significant Windows utilization, all other basic application familiarity.
- Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers.
- Excellent communication skills, including speaking, listening and documenting as well as attention to detail and the ability to follow standard processes and procedures is a requirement.
- Ability to attain and maintain department performance metrics (such as number of calls per hour, log-in / out times, quality monitoring).
- Candidate must be on time, able to adhere to assigned work schedules, including but not limited to assigned shift, hours and days off.
- Candidate must also be able to work regularly scheduled weekends and holidays on a rotating basis. Regular attendance, including the ability to start assigned shift on-time, is mandatory.
- Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends and holidays.
- Currently work is hybrid, with some days required in office and other can be worked remote.