Mandarin Bilingual Customer Service - WFH
Job title: Mandarin Bilingual Customer Service - WFH in Chicago, IL at Neolytix
Company: Neolytix
Job description: Job Title: Bilingual Medical Virtual Assistant - Customer ServiceCompany: NeolytixWork Set up: RemoteEmployment Type: Full-timeAbout this PositionTired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinicAbout NeolytixNeolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.Work with a company where your work can make a real impact!
- We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
- 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
- Complimentary Medical Coverage
- Life & Disability Insurance
- Work with diverse team members across countries & cultures
- Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
- Prepares and assembles medical record documentation/charts for physician
- Ensures medical record compliance by self-documentation attestation.
- Updates patient history, physical exam, and other pertinent health information in the patient
- Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
- Monitors the duration of basic lab results and screening procedures.
- Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
- Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
- Demonstrate understanding necessary to assess, review and apply criteria
- Previous experience in a customer service or healthcare-related role preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in Microsoft Office and electronic medical records (EMR) systems
- Compassionate and empathetic demeanor
- Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
- Webcam, Noise Cancelling headset, 30mbps internet speed or above
- Dedicated place at home for work