Porsche Conshohocken Automotive Entry Level Service Advisor
Job Title: Entry Level Service Advisor Location: Porsche Conshohocken – Conshohocken, PA Employment Type: Full-Time (5 day work week with Saturday rotations)
Compensation
Ragne: $52k - $75k annually Join the Porsche Conshohocken Team – Drive Your Career Forward! Are you passionate about the automotive industry and eager to begin your career with a luxury brand? Porsche Conshohocken is seeking a motivated and customer-focused Entry Level Service Advisor to support our dynamic service department. This is a fantastic entry-level opportunity to learn and grow within one of the most prestigious names in the automotive world. Key Responsibilities:
- Customer Interaction:
- Greet customers warmly and assist with service requests
- Listen to customer concerns and help communicate their needs to the service team
- Communication:
- Keep customers informed throughout their service experience
- Provide updates about vehicle issues, repairs, and estimated costs
- Documentation:
- Accurately document customer concerns and technician findings
- Ensure all work orders are clear, complete, and properly filed
- Support Senior Advisors:
- Help schedule appointments and handle incoming service calls
- Assist in providing timely updates and follow-up information to customers
- Shop Organization:
- Help maintain a clean, organized, and efficient service area
- Assist with organizing technician workload and shop scheduling
- Basic Repair & Maintenance (as training allows):
- Support technicians with simple tasks while learning the service process
- Follow-Up:
- Reach out to customers to ensure satisfaction and address any concerns post-service
- Technology Use:
- Learn and utilize dealership service software to manage customer interactions and track vehicle history
- Adhere to Standards:
- Uphold brand and dealership standards for customer satisfaction and professionalism
- Comply with company policies and applicable laws and regulations
Qualifications:
- Strong communication and customer service skills
- Eagerness to learn and grow in the automotive industry
- Ability to multitask in a fast-paced environment
- Previous customer service or automotive experience is a plus, but not required
- Valid driver’s license required
Benefits:
- Health Insurance (Medical, Vision, and dental)
- Supplemental Insurance Options
- 401(k) Retirement Plan
- Training & Career Development Opportunities
- Work with a Prestigious Luxury Brand
Ready to start your journey with Porsche? Apply today and be part of a team where excellence drives everything we do. Apply Job!