Executive Team Leader General Merchanidse and Food Sales (ASM of Merchandising and Food)
About the position The Executive Team Leader of General Merchandise and Food Sales at Target is responsible for driving total store sales and managing a team to ensure a consistent and efficient shopping experience for guests. This role involves overseeing various operational processes, including inventory management, food safety, and team development, while fostering a guest-first culture within the store.
Responsibilities
- Drive total store sales and understand the role in sales growth.
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- Manage Food & Beverage and food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store.
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- Manage a team of experts in operations, accuracy, and efficiency.
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- Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work.
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- Develop a strategy and utilize workload planning tools to complete all scheduled workload ensuring guest readiness at all times.
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- Conduct regular check-ins with the team to ensure task completion and workload management.
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- Manage all GM backroom and sales floor areas, reviewing reporting to identify gaps and develop resolution plans.
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- Oversee GM Team Leaders' workload planning including transitions, revisions, and sales plans for all GM areas.
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- Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently.
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- Drive a culture centered in food safety; train, validate, and coach the team to deliver proper execution on all food safety standards and cleaning routines.
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- Lead an efficient operation to fund the sales culture.
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- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals.
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- Assess all GM and Food & Beverage backroom and sales floor areas, walking Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve.
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- Plan, lead, and follow-up on organizational and operational change.
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- Anticipate and identify changes in unique store trends.
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- Develop and coach the team to elevate their skills and expertise.
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- Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit - both long and short term.
Requirements
- 4 year degree or equivalent experience
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- Strong interest and knowledge of the Food & Beverage business
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- Strong interpersonal and communication skills
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- Strong business acumen
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- Comfortable dealing with ambiguity
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- Manage conflict, lead and hold others accountable
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- Relate well with and interact with all levels of the organization
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- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
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- Learn and adapt to current technology needs
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- Manage workload and prioritize tasks independently
Nice-to-haves
- Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
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- Knowledge of retail business fundamentals including department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
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- Experience managing a team of hourly team members and leaders and creating business-specific strategies and goals
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- Skills in recruiting, selecting, and talent management of hourly team members and leaders
Benefits
- Comprehensive health benefits including medical, vision, dental, and life insurance
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- 401(k) plan
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- Employee discount
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- Short term and long term disability
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- Paid sick leave
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- Paid national holidays
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- Paid vacation
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