Sales Account Representative, Inbound Sales, US Selling Partner Recruitment & Success

Summary:

• You need a BA/BS or 4+ years in sales support, 2+ years meeting sales goals, Salesforce experience, data analysis skills, and knowledge of eCommerce and online marketing tactics.
• You will onboard new Selling Partners, manage the sales cycle, provide tailored coaching, engage with a pipeline via phone and email, and prioritize projects to enhance customer experience.

- BA/BS degree or equivalent experience (Equivalent being 4+ years sales support or sales operations experience in e-commerce, SaaS, cloud or a related industry) - 2+ years of sales support or sales operations experience meeting goals using a solutions-focused approach - Experience documenting client interactions in Salesforce or another CRM - Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems - English Fluency (written and verbal) Are you eager to make a transformative impact driving business development for our Selling Partners (SPs)? Sales of products by 3rd party SPs on Amazon’s store have a robust representation and our New Seller Success business is growing fast. Our inbound sales team supports all new US domestic Sellers across all product categories, driving annual profits through Selling Partner recruitment and guided product adoption. Our expanding team is looking for Sales Account Representatives (ARs) to onboard and develop new SPs. We support their growth and advancement through tailored coaching as they launch and develop their strategy for selling and growing their footprint in the US Amazon Store. This role is for candidates who are passionate about a career in sales and account management, and leveraging a consultative approach to uncover key growth opportunities. This role provides ARs the opportunity to manage the sales cycle, end-to-end, for our SPs, giving ARs the opportunity to work with strategic Brand Owners, Retailers and Resellers throughout their first year selling in our Store. A successful AR is an effective listener, communicator and a problem solver who thrives in a fast-paced, dynamic environment. They are curious, and have a passion for learning about the evolving landscape of selling on Amazon. The ability to efficiently manage a high-volume book of business is imperative, as ARs are encouraged to prioritize multiple projects and goals to improve the customer experience. ARs engage with a substantial pipeline of SPs via phone and email. As an AR, you must be comfortable overcoming obstacles while you are pitching Amazon’s various programs to our SPs. This is an exciting opportunity to learn about our solutions and how they drive the overall Amazon business. About the team The New Seller Success organization is a team of sales, business and technical professionals who are passionate about helping businesses thrive and creating great experiences for our customers. We build awareness of our Stores as well as a suite of SP services including Fulfillment by Amazon (FBA) and programs that include product advertising, brand-building and more. We work hand-in-hand with our SPs to help them effectively establish their presence in our Store, grow their selection and increase their revenue. Our sales team is dedicated to supporting new team members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a well-rounded professional and enable them to take on more complex tasks and roles in the future.

• 5+ years’ sales support of sales operations experience
• Experience prospecting, qualifying, and cold-calling companies
• Advanced Salesforce.com experience including the development of dashboards and reports

- Working knowledge of eCommerce business models, online marketing tactics, direct competitive landscape and the key value- added, differentiators within Amazon’s offerings Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,300/year in our lowest geographic market up to $92,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Requirements:

• BA/BS degree or equivalent experience (Equivalent being 4+ years sales support or sales operations experience in e-commerce, SaaS, cloud or a related industry)
• 2+ years of sales support or sales operations experience meeting goals using a solutions-focused approach
• Experience documenting client interactions in Salesforce or another CRM
• Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
• English Fluency (written and verbal)
• 5+ years’ sales support of sales operations experience
• Experience prospecting, qualifying, and cold-calling companies
• Advanced Salesforce.com experience including the development of dashboards and reports
• Working knowledge of eCommerce business models, online marketing tactics, direct competitive landscape and the key value-added, differentiators within Amazon’s offerings

Responsibilities:

• Are you eager to make a transformative impact driving business development for our Selling Partners (SPs)? Sales of products by 3rd party SPs on Amazon’s store have a robust representation and our New Seller Success business is growing fast. Our inbound sales team supports all new US domestic Sellers across all product categories, driving annual profits through Selling Partner recruitment and guided product adoption.
• Our expanding team is looking for Sales Account Representatives (ARs) to onboard and develop new SPs. We support their growth and advancement through tailored coaching as they launch and develop their strategy for selling and growing their footprint in the US Amazon Store.
• This role is for candidates who are passionate about a career in sales and account management, and leveraging a consultative approach to uncover key growth opportunities. This role provides ARs the opportunity to manage the sales cycle, end-to-end, for our SPs, giving ARs the opportunity to work with strategic Brand Owners, Retailers and Resellers throughout their first year selling in our Store.
• A successful AR is an effective listener, communicator and a problem solver who thrives in a fast-paced, dynamic environment. They are curious, and have a passion for learning about the evolving landscape of selling on Amazon. The ability to efficiently manage a high-volume book of business is imperative, as ARs are encouraged to prioritize multiple projects and goals to improve the customer experience.
• ARs engage with a substantial pipeline of SPs via phone and email. As an AR, you must be comfortable overcoming obstacles while you are pitching Amazon’s various programs to our SPs. This is an exciting opportunity to learn about our solutions and how they drive the overall Amazon business.
• About the team
• The New Seller Success organization is a team of sales, business and technical professionals who are passionate about helping businesses thrive and creating great experiences for our customers. We build awareness of our Stores as well as a suite of SP services including Fulfillment by Amazon (FBA) and programs that include product advertising, brand-building and more. We work hand-in-hand with our SPs to help them effectively establish their presence in our Store, grow their selection and increase their revenue. Our sales team is dedicated to supporting new team members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a well-rounded professional and enable them to take on more complex tasks and roles in the future.

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