Call Center Customer Service Representative: 1-3 Years of Experience - Orlando, FL
About the position Are you looking to launch your career with a stable, growing company? We are seeking an enthusiastic and reliable Call Center Customer Service Representative for our client’s Orlando location. This is a full-time, entry-level opportunity that offers career growth, a collaborative team environment, and the chance to learn key business operations—including some light warehouse support duties.
Responsibilities
- Accurately enter customer quotes and orders using our internal system
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- Communicate with customers and suppliers to provide updates on order status
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- Deliver a professional and friendly experience on every call
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- Learn and use Salesforce ERP system and product catalog
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- Assist with pulling and packing customer orders
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- Help with basic shipping and receiving tasks
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- Conduct light inventory checks and cycle counts
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- Contribute to a clean, organized workspace
Requirements
- 1–3 years of experience in a call center, retail, or customer service environment
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- Strong communication and organizational skills
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- A team player with a positive, can-do attitude
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- Comfortable lifting up to 50 lbs when helping in the warehouse
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- Quick learner with basic computer proficiency
Nice-to-haves undefined
Benefits
- Competitive salary ($40K+)
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- Full benefits package
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- 401(k) + profit sharing
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- Supportive leadership and team
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- Career development and training opportunities
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