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Call Center Representative (Work from Home)

Remote role Full-time Open position

JobSource is currently hiring Customer Service Representatives to work from home for a Healthcare Industry. JOB DETAILS: Pay Ranges: $14.00-15.00/hr Shifts Available: 1st shift Monday -Friday 8AM-5:00PM (Pacific Time)

Must have your own laptop, headset and ethernet connection

* Role and Responsibilities

  • Make regular and persistent phone calls and/or other means of contact with each facility to completeRetrieval of medical records via fax, mail, remote electronic medical record access or scheduling visits at the provider location
  • Meets established expectations and takes responsibility for achieving results; encourages others to do the same
  • Effectively communicate with team members and external providers to ensure adherence with challenging project timelines
  • Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions
  • Increases skills and knowledge by participating in educational opportunities, outreaching in queues and any additional duties assigned
  • Enhances department reputation by accepting ownership for accomplishing goals and exploring new opportunities to add value to job accomplishments
  • Complete additional tasks as required to support division

Qualifications and Education Requirements

  • Positive attitude, ability to pay attention to detail and utilize common sense
  • Outgoing and engaging personality with a client service focus
  • Team player with ability to build and maintain relationships with cross-functional business partners, external partners, and others
  • Proficient in verbal and written communication
  • Proficient in Microsoft Word, Excel and type 35 WPM
  • Dependability
  • Make regular and persistent phone calls and/or other means of contact with each facility to complete each order timely

Company DescriptionJōbSource connects qualified candidates with the country’s top companies. It’s our mission to find the right fit for applicants looking for temporary, part-time, or full-time jobs, as well as companies in need of the right employees to make their business a success. JōbSource partners with well-known companies throughout Southern California to help them find and place exceptional candidates like you! We invite you to take the JobSource challenge; start your next job search with us and find the best position for you. Apply Job!

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