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Billing and Technical Customer Service Advisor

Remote role Full-time Open position

Description:

  • Ideal for curious individuals who love to learn!
  • You will work as a Billing Support Advisor and provide technical support after 45-60 days.
  • Support customers with their billing, account, and technical issues.
  • Ensure call resolution in a timely manner with excellent communication skills.
  • Ability to maintain high standards of quality and customer satisfaction required.
  • Must be able to commit to 100% attendance for five weeks of paid training.
  • A variety of schedules available including at least one weekend day, mostly Mid and Evening shifts.

Requirements:

  • Be at least 18 years or older
  • Have a High School Diploma, or equivalent
  • Be able to successfully pass a criminal background check
  • Have at least six months of customer service experience
  • Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms Apply Job!

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