In-Home Planner

WHY WE WILL LOVE YOU • Minimum 2 years of relevant work experience. • Vocational Tech education, wood shop classes experience welcome. • Must have a valid driver’s license, current auto insurance, and reliable transportation. • Space layout experience preferred. • Previous measuring experience preferred. • Customer service and sales experience. • Experience with computer technology (Microsoft Office Suite, Salesforce, and others). Travel is required for this position. This position will require 4-5 days of travel per week. JOB TYPE: Permanent, Full-time, Hourly HOURS LEVEL: HL3 LOCATION: 1 hour radius of IKEA Emeryville for In-Home Client Design appointments. PAY RANGE: $22.77-$32.50 BENEFITS ELIGIBLE: Yes "Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role." WHAT YOU'LL BE DOING DAY TO DAY As an In-Home Kitchen Planner, initiating the kitchen planning process to create tailored design solutions, you will: • Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology. • Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate. • Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs. • Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents. • Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction. • Assess customers’ needs and promote the service that fits best. • Understand the store and department action plans. Actively contribute to achieving your department's goals. • Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer. • Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store. TOGETHER AS A TEAM Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role WHAT YOU’LL BE DOING DAY TO DAY As an In-Home Kitchen Planner, initiating the kitchen planning process to create tailored design solutions, you will: • Accurately measure, interpret, and draw out installation space and upload the data in a timely manner, and within the IKEA requirements using IKEA technology. • Review layout of kitchen and all project paperwork with customer to ensure all components are correct and all measurements are accurate. • Utilize measurement and construction skills, combined with expertise in modular furniture planning and foundational design principles, to create tailored solutions that meet customers' needs. • Review appliance, electrical and plumbing locations to ensure they are captured on the measurement documents. • Resolve customer concerns with empathy, reinforcing IKEA values throughout each interaction. • Assess customers’ needs and promote the service that fits best. • Understand the store and department action plans. Actively contribute to achieving your department's goals. • Utilize in-depth knowledge of IKEA's products, services, and multi-channel solutions to ensure customers can shop conveniently, whether in-store or remotely, whenever and however they prefer. • Promote the IKEA commercial priorities by securing high quality services, in a cost and time effective way both in the home and in the store. • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. The starting rate/ salary for this position ranges from 22.77 USD to 32.5 USD and will be based on relevant work experience. Apply Job!