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Regulatory Compliance Specialist

Remote role Full-time Open position

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

About the role:

As a

Regulatory Compliance Specialist, you will play a critical role in ensuring that the brands we support meet international regulatory requirements. Your expertise will directly contribute to the success of our clients by guiding them through complex global compliance landscapes. You will have the opportunity to work with a dynamic team of customs experts and regulatory consultants, gaining exposure to a wide range of international markets and regulatory frameworks. You will complete regulatory checks yourself and you will liaise with regulatory consultancies on more complex engagement. The ability to manage projects end-to-end is critical to your success.

One of our Values is “You are an owner”. We’re growing quickly, and there are gaps to fill and skills to develop along the way. If you want a job with a clearly defined role and monthly consistency, we’re not the right fit.

What you'll do

  • Conduct regulatory assessments, including ingredient reviews, product labeling, and market-specific compliance requirements.
  • Advise brands on country-specific regulations for complex commodities like food & beverage, health & beauty, and Wellness & dietary supplements.
  • Monitor and interpret changes in international regulatory frameworks, ensuring brands remain compliant.
  • Liaise with regulatory consultancies and third-party compliance partners to facilitate regulatory approvals and certifications.
  • Collaborate with internal customs and trade compliance teams to align regulatory compliance with logistics operations.
  • Assist in developing and maintaining compliance documentation, including regulatory reports, classification guidance, and country-specific dossiers.
  • Support internal teams with regulatory training and knowledge-sharing to ensure compliance best practices across the organization.
  • Work with brands to identify regulatory risks and provide solutions to mitigate compliance challenges before products enter new markets.
  • What we’re looking for

  • (Please apply even if you don’t meet all of the criteria!)
  • Education & Experience: Bachelor’s degree in Regulatory Affairs, Food Science, Chemistry, Life Sciences, International Trade, or a related field.
  • Industry Knowledge: 3+ years of experience in regulatory compliance, preferably in consumer-packaged goods, food & beverage, health & beauty, or dietary supplements.
  • Regulatory Expertise: Familiarity with US, CA, UK, EU, AU regulations, and other global regulatory frameworks including Cosmetics, Natural Health Products, Food Safety, Chemicals, Dangerous Goods, Medical Device, and General Regulatory Affairs.
  • Technical Skills: Experience with ingredient screening, product classification, and compliance documentation.
  • Certifications (Preferred):Certified Regulatory Affairs Professional (RAPS)HACCP or GMP CertificationDangerous Goods Certification
  • Analytical & Problem-Solving: Ability to assess complex regulatory issues and provide clear, actionable guidance.
  • Communication & Collaboration: Strong ability to interact with internal teams, external brands, and regulatory consultants.
  • Adaptability & Initiative: Comfort working in a fast-paced startup environment where roles evolve and new challenges emerge frequently.
  • Project Management: Ability to manage many ongoing projects.
  • International Shipping: Experience with products sold and shipped internationally. Knowledge of courier shipping and customs clearance is a strong
  • Additional Information

    A sneak peek into our perks & benefits:

    - Competitive cash and equity packages

    - Travel & Expenses funds for company events

    - 100% remote work environment #LI-Remote

    - Paid Time Off

    - Paid Parental Leave

    - Monthly team get-togethers - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!

    - Quarterly team (virtual) gatherings and annual team offsites

    - Learning & Development Fund for upskilling or products to improve your day-to-day work life

    - One time remote work stipend to up your WFH game

    - Teammates around the world in 8 different time zones!

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