Remote Student Success Consultant
?? Location: 100% Remote ? Job Type: Full-Time (30-40 hours/week, Contractor) ?? Pay: $15 - $18/hr (varies by location) + Performance-Based Commission ?? Start Date: ASAP ?? Are you passionate about education and helping students succeed? Think Academy U.S., a leading Ed-Tech company and subsidiary of TAL Education Group (NYSE: TAL), is looking for a Student Success Consultant to guide parents and students in their learning journey. If you are bilingual in Mandarin and English, love problem-solving, and thrive in a fast-paced environment, this is the perfect opportunity for you! What You'll Do ? Consultation Guide parents through personalized consultations to help them navigate their students learning journey. ? Relationship Building: Act as the primary contact for parents, ensuring their concerns are addressed promptly. ? Student Success Strategies: Assess student needs and collaborate with parents to develop tailored learning strategies. ? Problem Solving: Address challenges with creative solutions and ensure parent and student satisfaction. Available Shifts ?? Flexible scheduling available: ?? Morning Shift: 6:00 AM - 3:00 PM PST (Any day of the week) ?? Evening Shift: 2:00 PM - 10:00 PM PST (Any day of the week) Must commit to at least 20 hours per week. What We're Looking For ? Passion for Learning: Excited to grow, learn, and tackle challenges. ? Strong Communication Skills: Friendly, attentive, and skilled at understanding customer needs. ? Bilingual Ability: Fluent in Mandarin (speaking, reading, and writing) is required. ? Fast-Paced Adaptability: Comfortable working in a dynamic environment with quick response times. ? Experience in Customer Service or Education (Preferred): Prior experience is a plus but not requiredentry-level candidates are welcome! Why Join Think Academy? ? Work Remotely: Enjoy the flexibility of working from anywhere! ? Performance-Based Commission: Earn extra based on your success. ? Paid Training: We invest in your professional development from day one. ? Career Growth: Opportunities to build a long-term career within Think Academy. Apply Job!