Merchant Services Advisor - Small Business Banking 3 Locations
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. A Merchant Services Advisor (MSA) calls on companies 1M to 5M and works closely with a team of Business Bankers and Treasury Management Officers in their territory. MSAs will prospect in their territory. MSAs work from home but also travel throughout the territory. The ideal candidate will be located in the Akron, OH area. Must have experience in Merchant Services/Payment Processing sales. Job Description Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives. Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services. Responds to customer inquiries on internal products, services and credit card processing activities for the industry. Manages, collects and reports on sales statistics. Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Sales Operations Competencies Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy Work Experience Roles at this level typically require a university / college degree with Apply Job!