Client Financial Services Representative - Benefits and Eligibility (Remote)

About the position The Client Financial Services Representative plays a crucial role in managing insurance, client accounts, and receivables. This remote position requires expertise in insurance coding and billing practices, as well as a solid understanding of medical and insurance terminology. The representative will be responsible for following up on claims, ensuring compliance with coding guidelines, and improving processes related to insurance inquiries. Responsibilities • Follow up with insurance payers on unpaid or denied claims , • Utilize insurance websites, provider portals, send secure messages, and make phone calls , • Review and follow up on all insurance inquiries and correspondence , • Resolve issues and resubmit or appeal claims with confidence , • Run and analyze reports , • Assure coding compliance with billing and coding guidelines and contract terms , • Identify and resolve trends in aging, document procedures, and streamline processes Requirements • Experience with insurance coding/billing practices , • Knowledge of CPT and ICD-10 coding , • Familiarity with EFTs and EOBs , • Basic understanding of medical and insurance terminology Nice-to-haves Benefits • Health insurance , • Dental insurance , • Vision insurance , • Retirement plan , • Disability insurance , • Life insurance , • Wellness program , • Telemedicine services , • Employee Assistance Program , • Paid Time Off (29 days per year including vacation & holiday pay) Apply Job!