Program Manager Senior Third Party Contract Oversight

About the position The Program Manager Senior for the Marketing Execution Enablement team at USAA is responsible for managing, executing, and delivering large-scale programs that consist of multiple projects. This role focuses on ensuring alignment with strategic imperatives, monitoring program health, and achieving multi-year program deadlines while supporting cross-functional teams in change plan execution. The position allows for remote work within the continental U.S. with occasional business travel. Responsibilities • Defines and maintains program strategies to ensure alignment with organizational goals. , • Provides input and recommendations on multi-year business plans to deliver business capabilities. , • Facilitates meetings with executive management and project sponsors to define solutions and delivery. , • Prepares reports for stakeholders and management with status updates, identifying risks or issues. , • Performs analyses, root cause identification, and develops key work products. , • Negotiates agreements and settles disputes equitably. , • Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity. , • Adheres to EPMO processes, procedures, controls, and standards. , • Drives the adoption and sustainment of changes within the organization. , • Ensures risks associated with business activities are effectively identified and controlled. Requirements • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree. , • 6 years of project and/or program management experience, including managing large-scale projects. , • Proficient experience in Principles of Project, Program or Portfolio Management. , • Proficient knowledge of program management tools and methodologies. , • Understanding of risk management policies and procedures. , • Knowledge of program management methodology and techniques. , • Experience maintaining and reporting on work effort budgets and methodologies. , • Proficient experience in USAA's change management methodology or similar. , • Demonstrated experience assessing program risks and rewards across multiple technologies. Nice-to-haves • US military experience through military service or as a military spouse/domestic partner. , • Experience leading 3rd party risk management programs. , • Experience driving accountability in 3P performance. , • Experience managing 3P contracts. , • Marketing vendor management experience. Benefits • Comprehensive medical, dental, and vision plans , • 401(k) , • Pension , • Life insurance , • Parental benefits , • Adoption assistance , • Paid time off program with paid holidays , • 16 paid volunteer hours , • Various wellness programs , • Career path planning and continuing education assistance Apply Job!