2nd Shift Customer Service Representative
Job Summary* As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Duties* - Handle incoming customer inquiries via phone, and email - Provide information about products and services - Process orders, returns, and exchanges - Resolve customer complaints in a professional manner - Maintain accurate customer records in the database - Collaborate with other departments to ensure customer satisfaction Qualifications* -Must reside / be located in the United States -Windows PC I5 CPU or better with 8GB RAM or more -Internet speeds greater than 50MB per second hard wired connection -Requires USB headset - Previous experience in customer service or a related field - Excellent communication skills to effectively interact with customers - Proficiency in using office software and CRM systems - Strong problem-solving abilities to address customer... issues promptly - Ability to handle credit card transactions accurately if required - Knowledge of sales techniques is a plus Job Types: Full-time, Contract Pay: From $14.50 per hour Expected hours: 30 40 per week Benefits: Flexible schedule Work from home Shift: Evening shift Work Location: Remote Apply Job!