Remote/Hybrid Outbound Customer Service Representative (OB Experience Required)

Employer Industry: Home Improvement Services Why Consider This Job Opportunity... • Opportunity to continue working from home in a post-pandemic workplace • Eligible for Medical, Dental, and Vision benefits after 60 days of continuous employment • $15,000 Life Insurance (Company Paid) • 401K plan eligibility after 1 year of service with company match of up to 4% • Paid Time Off - Earn 10 days per year after a 90-day probationary period • $200 Monthly Incentive Bonus Plan and weekly/monthly gift card drawings/contests for meeting goals What To Expect (Job Responsibilities) • Dial outbound calls to potential customers interested in specific products and book appointments for business partners • Maintain a high degree of data accuracy while booking appointments • Demonstrate excellent written and verbal communication skills consistently • Identify and escalate issues to supervisors as necessary • Adapt to fast-changing guidelines and provide clients with clear information What Is Required (Qualifications) • High school graduate or G.E.D. • Minimum of one year experience in an inbound/outbound call center or retail environment • Excellent oral and written communication skills • Ability to multitask effectively, managing phone conversations while using a computer • Must be able to pass a background check How To Stand Out (Preferred Qualifications) • Ability to type at least 25 words per minute • Experience in providing exceptional customer service and maintaining established quality requirements #HomeImprovement #CustomerService #RemoteWork #CareerOpportunity #Incentives "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!