Customer Service Representative (Data Specialist)

Employer Industry: Energy Efficiency and Clean Energy Solutions Why consider this job opportunity... - Salary up to $23 per hour - Opportunity for career advancement and growth within the organization - Comprehensive benefits package including three weeks paid vacation per year and paid holidays - Discretionary bonus and a 401(k) plan with employee matching funds - Chance to make a positive impact on climate change and contribute to a sustainable future - Supportive and collaborative work environment with a focus on customer service What to Expect (Job Responsibilities): - Provide basic troubleshooting and recommend solutions to customer inquiries - Enter and verify data into various database applications - Maintain electronic and hard-copy filing systems for applications, rebates, and supporting documents - Communicate effectively with team members and other departments to service customers - Safeguard confidential customer information and provide exceptional customer service What is Required (Qualifications): - Minimum of a high school diploma or equivalent - Must be able to work an 8-hour shift as assigned within the hours of 8 am to 6 pm - Minimum of 6+ months of related work experience in a call center environment - Proficiency in 10-key data entry from a computer keyboard - Strong attention to detail and excellent written and verbal communication skills How to Stand Out (Preferred Qualifications): - Experience in a data entry processing and customer-centric call center environment - Experience working in energy efficiency or utility fields - Bilingual in English and Spanish or Mandarin/Cantonese is a plus #EnergyEfficiency #CustomerService #CleanEnergy #CareerOpportunity #CompetitivePay At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!