Customer Service Representative-Remote, Near Office

Employer Industry: Insurance

Why Consider This Job Opportunity... • Base pay up to $22 per hour with opportunities for growth • 100% remote work arrangement available • Excellent career pathways into Operations and Claims with skill-building opportunities • Comprehensive benefits effective on day one, including medical, dental, life, and disability insurance • 25 days of paid time off in your first full year • Paid volunteer opportunities and a wellness program What To Expect (Job Responsibilities) • Provide exceptional customer service to policyholders and claimants via phone • Handle inbound calls related to home and auto policy inquiries and servicing needs • Explain the claims process and assist in initiating damage appraisals and car rentals • Promote digital self-service capabilities and utilize multiple computer applications accurately • Take ownership of customer interactions to enhance service satisfaction and brand value What Is Required (Qualifications) • Demonstrated background in customer service, insurance, retail, restaurant, or related fields • Excellent verbal and written communication skills with strong empathy for customers • Ability to multitask in a fast-paced, complex environment • Strong attention to detail and problem-solving skills • High School Diploma or equivalent required; bachelor's degree is a plus How To Stand Out (Preferred Qualifications) • Bilingual in Spanish and English to enhance customer relationships • Experience working in a Windows-based computer environment • Proven ability to work collaboratively in team settings #Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!