Healthcare Customer Service Representative - Remote

Employer Industry: Business Process Outsourcing Why Consider this Job Opportunity... - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs - Opportunity for career advancement and growth within the organization - Supportive and collaborative work environment What to Expect (Job Responsibilities): - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns - Calmly attempt to resolve and de-escalate any issues - Escalate interactions when necessary and appropriate - Respond to requests for assistance and/or possible processing payments - Track all call related information for auditing and reporting purposes What is Required (Qualifications): - Ability to work remotely in a virtual team environment - 6 months Customer service experience preferred - Over 18 years of age - Ability to type 25 wpm - High School Graduate or GED How to Stand Out (Preferred Qualifications): - Logical problem-solving skills - Ability to navigate Windows operating systems - Organization and work prioritization skills - Clean and quiet workspace At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job! For more such jobs please click here!