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[Remote] Associate Product Account Manager

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. BMC Helix is a leading software company that empowers a significant portion of the Forbes Global 100 to enhance business value through innovative solutions. The Associate Product Account Manager will play a key role in expanding revenue by developing territory plans, engaging with customers at the C+ level, and identifying upsell opportunities, all while being supported by a dedicated team focused on customer centricity.

Responsibilities

  • Secure and expand existing revenue by building a detailed territory plan, driving deep account engagement, and identifying upsell or cross-sell opportunities to exceed your targets as a result of accurate forecasting and an emphasis on value selling
  • Act as the main point of contact for your customers at C+ level, and partners, understanding the complexity of their requirements. Throughout the full sales cycle, you will be supported by Solution & Value Engineers, as well as a full ecosystem dedicated to BMC’s main strategy: Customer Centricity
  • Lead as a BMC brand ambassador both internally and externally and build trust and confidence with customers, partners and colleagues through integrity and professionalism
  • As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems

Skills

  • You can embrace, live and breathe our BMC values every day!
  • You are business aware, curious by nature and are an everyday problem solver
  • You are a great storyteller and can articulate some overachievements through your professional or Personal experiences
  • You are eager to learn about and evangelize technology solutions for our customers

Benefits

  • World‑class, on‑the‑job training designed to support your onboarding, accelerate your learning, and help you grow and develop your sales career at BMC
  • Professional development
  • Career growth
  • Earning potential
  • Opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems
  • Variable plan
  • Country-specific benefits

Company Overview

  • BMC Helix provides cloud native ITSM, AIOps, discovery, CMDB, digital workplace, and automation across SaaS and hybrid environments. It was founded in 2025, and is headquartered in Santa Clara, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.helixops.ai.
  • Company H1B Sponsorship

  • BMC Helix has a track record of offering H1B sponsorships, with 5 in 2026, 9 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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