[Remote] Director of Sales and Account Management

Note: The job is a remote job and is open to candidates in USA. //TECHYSCOUTS is a group of friends dedicated to delivering exceptional digital marketing solutions. They are seeking a Director of Sales and Support to build and lead their new Account Management department, focusing on outbound sales and client retention strategies.

Responsibilities

• Design and build //TECHYSCOUTS' Account Management department from day one, establishing team structure, workflows, hiring plans, and a sales and service model that scales
• Lead and grow a team of aggressively sales-focused Account Managers who serve as the primary point of contact for clients across all significant needs — taking a strategic, consultative approach to both service delivery and revenue generation
• Drive outbound sales efforts to acquire new e-commerce and SMB clients, leveraging your existing network and developing new pipeline through referral partnerships, events, and direct outreach
• Develop and execute an account-based sales strategy to maximize revenue and retention from the company's existing client base
• Lead company-wide training initiatives to align //TECHYSCOUTS staff with the new sales and service model, fostering a unified commercial culture across the organization
• Collaborate closely with leadership on a new vertical-focused marketing plan designed to generate inbound leads and provide the credibility needed to support the Account Management team's sales efforts in the field
• Bring a strong perspective on org structure, hiring, and department formation informed by high-growth agency experience; align with leadership across the org on key policies, procedures, training and workflows
• Represent //TECHYSCOUTS at industry events, conferences, and networking opportunities; support and potentially lead event-based sales and marketing initiatives
• Work cross-functionally with our delivery, product, and marketing teams to ensure client success and create feedback loops that improve our offerings
• Contribute to the development and execution of innovative sales campaigns, including contests, raffles, sweepstakes, and performance-based outreach initiatives
• Monitor sales performance metrics, pipeline health, and client retention KPIs; report regularly to the COO and leadership team with clear insights and action plans

Skills

• 10+ years of experience in sales, account management, or business development, including at least 3-5 years in an agency environment
• Proven track record of building and leading high-performance sales or account management teams, ideally in a high-growth agency or digital services company
• Deep, established network of SMB relationships in need of digital marketing, web development, SEO, paid media, or CRO services
• Broad and current knowledge of the digital marketing landscape, including web development, SEO, paid media, and conversion rate optimization
• Experience in selling digital marketing services
• Strong leadership and coaching skills with the ability to recruit, develop, and retain top commercial talent
• Entrepreneurial mindset — comfortable with ambiguity, energized by building something new, and capable of operating with minimal infrastructure and bureaucratic bloat
• Excellent communication and presentation skills, with the ability to represent //TECHYSCOUTS credibly to senior stakeholders at client organizations
• Experience managing remote teams and thriving in a distributed work environment
• Only Los Angeles-based candidates with the legal ability to work in the US can be considered at this time
• Deep ties to the dental, travel & adventurism, or DTC e-commerce verticals
• Experience in business development and channel partnerships
• An existing network of sales and service professionals who could be hired as the department grows
• Established referral partner networks (agencies, consultants, platforms, integrators)
• Experience leading event-based sales, webinars, speaking panels and thought leadership
• Track record with innovative sales and marketing campaigns including raffles, sweepstakes, contests, or other high-engagement outreach programs

Benefits

• Significant commission and bonus opportunity with tremendous upside for growth
• Full benefits
• We encourage and help facilitate continued learning to help you add tools to your career toolkit and take on more new, interesting challenges
• This is a genuine ground-floor leadership opportunity — you will build something that lasts and have tremendous room to grow within the organization
• Competitive base salary of $100,000+ plus significant commission and bonus opportunity, with huge upside tied directly to the growth you drive
• Full health and retirement benefits plus an unlimited PTO policy

Company Overview