[Remote] Clinical Field Specialist, CT - Pacific Northwest

Note: The job is a remote job and is open to candidates in USA. Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge technology. The Clinical Field Specialist, CT is responsible for optimizing customers’ imaging programs by assisting with the proper use of Heartflow products and delivering training to customer representatives.

Responsibilities

• Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success
• Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding
• Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis
• Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography
• Establish credibility and sustain strong working relationships with key stakeholders
• Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems
• Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products
• Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training
• Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities

Skills

• Expert knowledge of cardiac CT is required
• Strong communication skills and demonstrated success in building relationships
• Associate degree in radiology, technology or related field required
• Minimum 3 years cardiac CTA experience
• Must have active ARRT Certification in CT or Board Certified in Radiology
• Bachelor's Degree preferred
• Teaching and industry experience are highly desirable

Benefits

• This position is eligible for discretionary commission-based earnings.

Company Overview