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[Remote] Manager, Software Engineering & Development

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Ascensus is a company focused on providing innovative solutions, and they are seeking a Software Engineering Manager for their Enterprise AI Platform. The role involves leading a cross-functional engineering team to build and improve AI-enabled software while maintaining close technical engagement and fostering a high-performance team culture.

Responsibilities

  • Growing and developing engineering talent
  • Creating a high-performance team culture
  • Supporting delivery of enterprise AI platform capabilities
  • Improving engineering practices across software development, testing, DevOps, support, and operations
  • Partnering with product, architecture, AI, business, and technology leaders
  • Helping the team move quickly while maintaining quality, security, reliability, and maintainability
  • Occasionally contributing hands-on to implementation, debugging, automation, technical spikes, or code reviews when the situation calls for it

Skills

  • 5+ years of professional software engineering or related technical experience
  • 2+ years of technical leadership, team leadership, people leadership, or engineering management experience
  • Experience leading, coaching, or mentoring software engineers or related technical team members
  • Ability and willingness to stay technically engaged with the team's codebase, architecture, development workflow, and operational tooling, including occasional hands-on contribution when needed
  • Strong understanding of modern software engineering practices, including: Clean code, Source control, Unit testing, CI/CD, Design patterns, Refactoring, Maintainability, Production support
  • Experience working with software delivery teams that include roles such as: Software Engineers, SDETs, DevOps Engineers, Support Engineers, Quality Engineers
  • Experience supporting production software systems, including troubleshooting, incident response, root-cause analysis, or operational improvement
  • Strong understanding of Agile delivery practices and modern engineering team workflows
  • Ability to develop associates through coaching, feedback, goal setting, performance conversations, and career development planning
  • Ability to create a high-performance team environment built on ownership, accountability, trust, and continuous improvement
  • Strong communication skills with technical and non-technical audiences
  • Strong problem-solving, prioritization, and decision-making skills
  • Ability to partner with product, architecture, operations, support, and business teams to drive successful outcomes
  • Experience participating in hiring, interviewing, candidate evaluation, or team growth activities
  • Bachelor's degree in Computer Science, Computer Information Systems, Business Information Systems, a related technical field, or equivalent practical experience
  • Managing or leading teams that build enterprise platforms, internal developer platforms, AI platforms, or shared services
  • Experience with AI-enabled applications, LLM-powered systems, RAG, chatbots, agent workflows, or AI-assisted engineering practices
  • Familiarity with Azure, Azure AI Foundry, Azure DevOps, or related Microsoft cloud and engineering tools
  • Experience with engineering teams using AI-powered development tools such as Cursor, Claude Code, or similar platforms
  • Experience leading teams that use automated testing, SDET practices, Playwright, Python-based test automation, or end-to-end testing
  • Experience with DevOps practices, CI/CD pipelines, release automation, infrastructure automation, or cloud operations
  • Experience with observability tools such as New Relic, Langfuse, OpenTelemetry, Azure Log Analytics, or similar platforms
  • Experience managing geographically distributed teams
  • Experience improving production support models, incident management, operational readiness, or service reliability
  • Experience working with enterprise systems such as Salesforce, internal platforms, APIs, workflow systems, or service-oriented architectures
  • Experience leading teams through ambiguity, rapid change, or emerging technology adoption
  • Experience building succession plans, development plans, hiring strategies, or team capability roadmaps
  • Interest in continuing to grow leadership responsibility

Benefits

  • 401(k) match
  • Medical
  • Dental
  • Vision
  • Paid-Time-Off

Company Overview

  • Ascensus delivers high-quality solutions for every segment of the retirement plan marketplace. It was founded in 1980, and is headquartered in Dresher, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is https://www2.ascensus.com/.
  • Company H1B Sponsorship

  • Ascensus has a track record of offering H1B sponsorships, with 3 in 2026, 8 in 2025, 6 in 2024, 9 in 2023, 23 in 2022, 14 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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