[Remote] Managing Consultant, Executive Insights
Note: The job is a remote job and is open to candidates in USA. NiCE is a leading software company recognized for its innovation in AI, cloud, and digital solutions. They are seeking a Managing Consultant, Executive Insights, responsible for leading executive-level customer engagements and translating complex data into actionable business narratives. The role requires collaboration with various teams to deliver high-impact insights and advance the Executive Insights offering.
Responsibilities
- Serve as the primary lead and presenter for executive‑level insights engagements with Director‑level through C‑suite customer audiences
- Translate analytical findings into clear, executive‑ready narratives that articulate key business challenges and opportunities, why they matter, how they can be addressed using specific technologies and capabilities, and expected business outcomes
- Map insights surfaced in customer interaction data to concrete AI, automation, and CX technology use cases to drive action and impact
- Synthesize inputs from analytics, automation, and product teams, focusing on interpretation and storytelling rather than raw data production
- Actively contribute to the evolution of the Executive Insights offering, helping expand supported use cases, datasets, and analytical approaches based on field experience
- Provide structured feedback to Analytics, Product, and Research teams to inform ongoing improvements and future capability development
- Partner with account teams and sales leadership to prepare for strategic customer engagements, including executive briefings, QBRs, and competitive situations
- Maintain a high bar for credibility and consistency in senior‑level customer conversations
- Educate internal teams on how insights, technology, and business outcomes connect, supporting effective and appropriate use of advanced analytics deliverables
- As the Advanced Analytics and Experience Intelligence organization continues to evolve, support related initiatives, projects, or strategic engagements as needed
Skills
- Bachelor's degree in Business, Analytics, Strategy, Finance, Management, or a related field
- 7+ years of experience in a consultative, customer‑facing role (e.g., management consulting, strategy, analytics advisory, presales, or similar)
- Demonstrated experience presenting complex analytical or technical concepts to senior business audiences
- Strong ability to articulate business value and outcomes derived from data and technology
- Proven executive communication skills, both verbal and written
- Ability to create and deliver polished, executive‑ready presentations using Microsoft PowerPoint
- Comfort operating in ambiguous environments and adapting in live executive discussions
- Ability to collaborate effectively across cross‑functional teams
- Ability to work with sales leadership and account teams in strategic opportunity contexts
- Demonstrated initiative and ability to work independently
- Ability to manage multiple priorities and deadlines simultaneously
- Willingness to travel up to approximately 25%
- Master's degree preferred
- Background in management consulting or strategy roles
- Experience with CX, AI, automation, contact center or analytics platforms
- Prior experience leading executive briefings, readouts, or strategic advisory engagements
Company Overview
Company H1B Sponsorship