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[Remote] Sr Commercial Account Executive - Michigan

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. ServiceNow is an AI control tower for business reinvention, helping Fortune 500 companies work smarter and faster. The Commercial Account Executive will focus on generating new business sales revenue from software licenses in the Ohio area, building relationships with Mid-Market clients, and achieving sales quotas through strategic planning and account management.

Responsibilities

  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Partner with the marketing team to initiate marketing plans to increase growth
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams
  • Arrange and conduct initial product demonstrations and presentations
  • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

Skills

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
  • Experience achieving sales targets
  • Ability to work in a matrixed support organization using multiple virtual specialists
  • Executive-level relationship management experience
  • Ability to provide transparency to sales process with excellent CRM hygiene
  • Travel: 20-40%, and in some cases up to 50%

Company Overview

  • ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.
  • Company H1B Sponsorship

  • ServiceNow has a track record of offering H1B sponsorships, with 141 in 2026, 910 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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