[Remote] Sr Engineering Manager, Web Apps

Note: The job is a remote job and is open to candidates in USA. Mozilla's Thunderbird is a trusted open-source email application, and they are seeking a Senior Engineering Manager for Web Applications to lead engineering execution and manage the team responsible for hosted subscription products. The role involves hands-on management, establishing processes, and improving engineering practices while ensuring quality and user trust.

Responsibilities

• Lead day-to-day engineering execution in a hands-on management capacity, ensuring priorities, ownership, timelines, risks, dependencies, and quality expectations are clear
• Manage Web Services engineers and contractors, including coaching, feedback, prioritization, performance support, and team development
• Manage team budget and resource planning, including contractor, vendor, tooling, service, operational expense, and headcount planning inputs
• Translate product direction, technical priorities, and organizational needs into coordinated engineering plans
• Establish team processes, workflows, planning practices, and operating rhythms that improve clarity, accountability, quality, and predictability
• Maintain enough product and architectural context to evaluate tradeoffs, identify risks, and manage engineering work credibly
• Improve engineering practices related to code review, testing, documentation, release readiness, observability, technical debt, and operational readiness
• Coordinate launch and operational readiness across technical and cross-functional partners
• Communicate progress, priorities, risks, and decisions clearly to stakeholders while fostering an engineering culture grounded in accountability, inclusion, technical quality, open-source values, and continuous improvement

Skills

• 15+ years of overall industry experience, with at least 10 years of engineering leadership experience in software product, hosted services, SaaS, cloud-based applications, communications platforms, or similarly complex technical environments
• 5+ years of people management experience in an engineering environment, including coaching, feedback, prioritization, performance support, career development, and team development
• Experience managing senior technical teams, team budget and resource planning, and partnerships with directors, senior ICs, product stakeholders, infrastructure/SRE teams, contractors, external partners, and cross-functional stakeholders
• Experience translating technical, product, or organizational direction into clear execution plans, ownership models, delivery practices, operating rhythms, and measurable outcomes
• Technical depth sufficient to understand engineering tradeoffs, release risks, codebase quality, architectural implications, service reliability, security/privacy considerations, operational readiness, and engineering practices such as code review, testing, documentation, observability, CI/CD, incident learning, and technical debt management
• Strong communication and relationship-building skills, with the ability to create clarity, accountability, and follow-through in small, scaling, ambiguous, or evolving environments
• Demonstrated ability to thoughtfully evaluate and integrate AI-enabled tools into engineering management practices, team workflows, decision-making, and productivity improvements, while setting clear expectations around accuracy, privacy, security, and responsible use
• Experience with hosted email, calendaring, scheduling, secure file sharing, communications platforms, or related subscription products
• Experience with identity systems, billing/subscription integrations, customer lifecycle workflows
• Experience working in open-source or maintainer-style engineering environments
• Experience with privacy-preserving product design, data minimization, security reviews, compliance needs, or user-controlled systems

Benefits

• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Industry conferences
• Company all-hands and team gatherings
• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities
• 401(k) / RRSPcontributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days

Company Overview