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[Remote] Content Specialist (Remote)

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company dedicated to enhancing the learning experience for millions of students. The Content Specialist partners with the K–12 sales team to deliver product demonstrations, training, and ongoing support to educators, aiming to improve digital capacity and student outcomes. This role involves building relationships with customers and collaborating with internal teams to drive customer success and influence solution selection.

Responsibilities

  • Conduct customized sales presentations that are engaging, highly focused on digital capabilities, and result in the selection of NGL solutions
  • Facilitate training sessions (live, virtual, asynchronous) that result in successful implementation of NGL products in the K12 classroom to drive usage of NGL digital solutions in the learning experience
  • Serve as the digital expert on all platforms, focusing on how our platforms work in the environment that the district is accessing the platform (via district LMS, etc). The Content Specialist will utilize that expertise to provide first class internal digital training and support with our sales teams
  • Research the industry on an ongoing basis to know what changes may be on the horizon that will impact current and future sales
  • Collaborate with sales teams on State and Local District submissions to ensure all materials are complete. Review correlations and gathers information and offer input on competitive analysis in addition to reviewing 3rd party data as needed
  • Integrate, collaborate, and communicate with Regional Managers, Sales Consultants, and the other Content Specialists. Maintain a list that reports sales activities and is highly accountable to and for achieving the national sales quota

Skills

  • Bachelor's Degree in Education
  • 5 years of related experience in teaching, training, presenting, or selling particularly in educational publishing and/or educational technology environment
  • Strong training / presentation skills
  • Evidence of strong customer orientation and ability to form and build effective customer relationships
  • Ability to communicate clearly in virtual and in-person engagements and in writing
  • Flexibility and adaptability to change
  • Strong attention to detail and organizational skills
  • High level of proficiency in Microsoft Office and video creation tools
  • Understanding of and comfort with LMS Systems and educational technology tools
  • Position involves frequent lifting and moving of materials. Boxes weigh up to 50 lbs
  • Ability to travel overnight, approximately 50-70%; must be able to travel by both auto and air

Benefits

  • A comprehensive and rewarding Total Rewards package designed to support and empower our employees
  • Sales roles often incorporate a significant incentive compensation program beyond this base pay range

Company Overview

  • Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. It was founded in 1903, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.cengagegroup.com/.
  • Company H1B Sponsorship

  • Cengage has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 6 in 2024, 21 in 2023, 19 in 2022, 16 in 2021, 56 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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