[Remote] Sales Development Representative (Admissions Associate) CGA

Note: The job is a remote job and is open to candidates in USA. Crimson Education is a world-class online school delivering live, real-time learning to ambitious students around the world. They are seeking a Sales Development Representative (Admissions Associate) to be the first point of contact for incoming leads and prospective families, managing and qualifying warm leads to deliver an outstanding experience.

Responsibilities

• Support the growth of Crimson Global Academy across the United States, Canada, Mexico & LATAM
• Call and engage new leads to qualify them for the admissions team, ensuring data is entered and managed accurately and diligently in Salesforce (our CRM)
• Update lead records and track their progress through each stage of the sales pipeline
• Establish, develop, and maintain positive, professional relationships with prospective families
• Continuously sharpen your sales techniques and processes while deepening your industry knowledge
• Share insights and trends back to key stakeholders, including Marketing and Admissions Officers
• Contacting all leads within 1 hour during work hours, and within 24 hours outside of them
• Updating Salesforce with accurate notes and stage progress in the same timeframe
• Qualifying families using guiding questions
• Booking initial consultations with qualified families, and ensuring they show up (or rescheduling if they don't)
• Reporting weekly on calls made, consultations booked, turn-up rate, and sales closed
• Thriving in a Mon–Fri, 10am–8pm Pacific Time schedule

Skills

• At least 2 years' experience in sales, with a strong track record
• Experience in education or professional services (e.g. marketing agency, financial services, management consulting, hospitality) and confidence using CRM (Salesforce) and multiple platforms
• Excellent verbal and written communication, with strong persuasion and negotiation skills
• Knowledge of US, UK, and/or EU university admissions standards and the application process
• Full professional proficiency in English (spoken and written)
• Professionalism, strong time and stress management, confidence, and a positive attitude including patience, empathy, and a willingness to learn and go the extra mile

Benefits

• Flexible working environment: you'll be empowered to structure how you work.
• Limitless development and exposure: internal promotions and role changes made up 33% of all recruitment last year.
• A psychologist on staff to support your wellbeing.
• Fireside chats and workshops with impressive guests to help the team continuously level up.
• Radical Candour: the feedback approach we live by.
• A truly global player: 28 markets and growing across the globe

Company Overview

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