[Remote] Strategic Accounts Executive (Mid-Market)
Note: The job is a remote job and is open to candidates in USA. Garner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy. They are seeking a Strategic Accounts Executive to retain and grow mid-market employer clients by serving as a strategic partner on plan design and performance, while driving key performance indicators for their book of business.
Responsibilities
- Own the process to retain and upsell Garner’s small and mid-market employer clients (250 - 1,000 lives)
- Collaborate with Account Managers to ensure clients receive an excellent experience and achieve expected results
- Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance
- Establish and manage key strategic broker and client relationships
- Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
- Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
- Drive improved Net Revenue Retention and other KPIs for your book of business
Skills
- Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
- 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
- A deep commercial focus with proven results of achieving retention and upsell targets year over year
- A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment
- Excellent communication, presentation, and articulation skills
- Demonstrated ability to solve problems in ambiguous strategic situations
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
- Bonus-eligible
- Eligible to participate in our equity incentive and competitive benefits plans
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k) with company match
- Flexible spending accounts
- Teladoc Health
Company Overview