Back to positions

[Remote] Director, Product Marketing - International (EMEA & APAC)

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Cresta is a company that unlocks the true potential of the customer experience through its unified AI platform. The Director of Product Marketing will own regional positioning for EMEA and APAC, serve as the primary product marketing partner to various leaders, and bring new international capabilities to market while ensuring effective collaboration across teams.

Responsibilities

  • Own regional positioning and narrative for EMEA and APAC, adapting Cresta’s global platform story into clear, compelling, and locally resonant messaging
  • Serve as the primary product marketing partner to regional Sales, Marketing, and Customer Success leaders
  • Bring new international capabilities (e.g., language support, regional features) to market, ensuring the field is equipped with clear positioning, messaging, and supporting collateral
  • Act as a regional evangelist for Cresta’s platform in customer meetings, events, and executive engagements
  • Partner with global product marketing to refine positioning, messaging, and launches based on regional insights
  • Partner with global customer marketing to secure cases studies, customer advocacy and CAB participation amongst the International Cresta customer community
  • Partner with global marketing on regional research driven content production
  • Enable field teams with narratives, content, and competitive intelligence to drive pipeline growth
  • Collaborate with demand generation and regional marketing to align campaigns with market nuances
  • Develop scalable regional enablement frameworks for sales and customer-facing teams
  • Analyze regional performance across pipeline, conversion, and win/loss to improve go-to-market effectiveness
  • Act as a bridge between global and regional teams to balance consistency and localization

Skills

  • 8–10+ years of product marketing experience in Enterprise SaaS or AI-driven technology
  • Experience supporting go-to-market strategy across EMEA and/or APAC
  • Strong narrative-building and storytelling skills for complex platforms
  • Proven ability to partner with sales and drive revenue impact
  • Excellent communication and executive presentation skills
  • Highly analytical and data-driven
  • Strong cross-functional leadership skills
  • High cultural awareness across international markets
  • Experience in contact center or customer experience technology
  • Familiarity with AI, large language models, or agentic systems
  • Experience in high-growth or scale-up environments

Benefits

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Company Overview

  • Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.cresta.com.
  • Company H1B Sponsorship

  • Cresta has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • Apply To This Job

    Further positions

    [Remote] Enterprise Account Manager

    Remote role Full-time

    [Remote] DevOps Engineer with GCP(W2 only)

    Remote role Full-time

    [Remote] Senior Platform Engineer

    Remote role Full-time

    [Remote] Lead Dynamics 365 Implementation Consultant

    Remote role Full-time

    [Remote] Business Development Manager

    Remote role Full-time

    [Remote] Medicare Sales Agent- Bilingual Mandarin/Cantonese (Temporary)

    Remote role Full-time

    [Remote] Senior Applied AI Scientist (remote)

    Remote role Full-time

    [Remote] Plastics Market Sales Engineer (Austin TX Region)

    Remote role Full-time

    [Remote] Project Manager - Substation Engineering

    Remote role Full-time

    [Remote] Associate Solution Consultant

    Remote role Full-time

    Director Policy

    Remote role Full-time

    Experienced Full Stack Lab Dispatcher & Customer Service Representative – Remote Overnight Shift

    Remote role Full-time

    Sr. Manager, HR Business Partners, Remote Job

    Remote role Full-time

    Experienced Full Stack Customer Support Specialist – Live Chat and Email

    Remote role Full-time

    Immediate Hiring: arenaflex-Remote Customer Service Agent

    Remote role Full-time

    Need (USA) Coach/Ops Mgr Trainee in Taylorsville, NC

    Remote role Full-time

    Experienced Remote Data Entry Specialist – Join Our Innovative arenaflex Team!

    Remote role Full-time

    Senior C Software Engineer, PHP Monitoring

    Remote role Full-time

    [Remote] Executive Compensation Consultant

    Remote role Full-time

    Experienced Customer Service Representative I – Hybrid Role for Delivering Exceptional Client Experiences in the Financial Services Industry

    Remote role Full-time