[Remote] Senior Manager of Product Design

Note: The job is a remote job and is open to candidates in USA. Flock is a technology company dedicated to reducing crime and protecting privacy through innovative solutions. They are seeking a Senior Manager of Product Design to elevate the usability and design quality of their product suite while fostering collaboration between Product, Engineering, and Design teams.

Responsibilities

• Level up the quality of design in our product and the craft of our design team
• Shape a design vision grounded in customer insights and data, focusing on the product experiences where design can drive the greatest impact
• Mentor and empower a team of 9 designers as a hands-on player-coach who deeply understands users, workflows, and product details
• Strengthen alignment across Product and Engineering to solve meaningful problems for our customers
• Right-size design systems, processes, and rituals for hyper-growth, ensuring we balance speed with quality
• Ensure an understanding of the underlying models and primitives that enable great UX to be built on top
• Improve usability and consistency across web and mobile experiences
• Champion user-centered design across prototyping, journey mapping, system design, and interface design
• Build and evolve the design team’s culture, principles, vision, and shared language
• Establish and maintain design processes and rituals that enable high-quality work at high velocity
• Strengthen relationships with Product, Engineering, and customer-facing teams to ensure we’re solving the right problems and delivering intuitive, impactful experiences
• Lead a data-informed design practice – partnering with Product Analytics and cross-functional teams to define, track, and interpret UX health indicators — using insights to guide design decisions and measure impact
• Serve as a hands-on player-coach, engaging in discovery, testing, validation, and iterative loops with the Design team, as well as Product and Engineering
• Lead cross-functional initiatives that strengthen our experience quality, such as accessibility (WCAG), usability and interaction standards, and shared patterns across products

Skills

• 8+ years of product design experience, with deep expertise designing across multiple platforms, especially web applications
• Proven leadership experience managing and developing product designers in a player-coach capacity, ideally in a high-growth environment
• Strong UX foundation and expertise across the core design disciplines: Defining core primitives, information architecture, interaction design, and user interface design, with the ability to evaluate and elevate the quality of each
• Strong design craft and product intuition, able to translate complex user needs into simple, effective solutions
• Exceptional cross-functional communication skills, with the ability to influence and align stakeholders at every level
• Comfort operating with ambiguity and driving clarity in fast-paced, high-growth settings
• Wired to build with time-to-value for the customer in mind
• Experience designing for B2B SaaS products used across varied user contexts and technical comfort levels

Benefits

• Flock Safety Stock Options
• Flexible PTO : We offer non-accrual PTO, plus 11 company holidays.
• Fully-paid health benefits plan for employees : including Medical, Dental, and Vision and an HSA match.
• Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
• Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, a1nd digital tools, all tailored to each individual's needs.
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
• Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
• ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
• WFH Stipend: $150 per month to cover the costs of working from home.
• Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
• Home Office Stipend: A one-time $750 to help you create your dream office.

Company Overview