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[Remote] MICROSOFT CLOUD & ENDPOINT ENGINEER

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Palco, Inc. is a national provider with over 25 years of experience in supporting self-directed programs. They are seeking a Microsoft Cloud & Endpoint Engineer to maintain and improve their Microsoft Azure and Microsoft 365 environment, ensuring secure and scalable services for a distributed workforce.

Responsibilities

  • Work across Azure infrastructure, Microsoft 365 administration, Intune, identity and access management, security operations, backup and recovery, and escalated support
  • Deploy, configure, and support Azure infrastructure including virtual machines, storage, networking, and identity integration
  • Monitor performance, availability, and security across Azure and Microsoft 365 environments
  • Support high availability, disaster recovery, backup, and restore processes
  • Contribute to infrastructure automation using PowerShell, Bicep, ARM, or Terraform
  • Administer Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, and tenant configuration
  • Manage licensing, integrations, and security and compliance features such as Defender, DLP, and retention policies
  • Manage endpoint configuration, compliance, patching, enrollment, and lifecycle using Microsoft Intune
  • Apply device security baselines, MDM/MAM policies, and mobile and endpoint management standards
  • Manage Conditional Access, MFA, SSO, identity governance, and Zero Trust security controls
  • Monitor and respond to security alerts and partner with internal stakeholders to maintain security standards
  • Troubleshoot escalated cloud, endpoint, and identity issues and maintain clear technical documentation
  • Collaborate with IT, security, DevOps, and application teams to improve reliability and operational maturity

Skills

  • 3+ years of experience in Microsoft cloud engineering, endpoint management, systems administration, or a related role
  • Hands-on experience with Azure, Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, and Intune
  • Experience with endpoint management, identity security, Conditional Access, MFA, and SSO
  • Knowledge of cloud networking, backup and recovery, and security best practices
  • PowerShell or scripting experience preferred
  • Strong troubleshooting, communication, and documentation skills
  • Ability to work independently in a remote environment
  • Experience with Microsoft Defender, Azure Backup, Site Recovery, or regulated environments such as HIPAA or SOC 2
  • Exposure to DevOps, infrastructure as code, or automation practices
  • Hands-on experience with Microsoft 365 Copilot, Azure AI services, Copilot Studio, or similar enterprise AI tools in administration, enablement, or support roles
  • Experience using AI-assisted workflows, scripting, or automation to improve IT operations, service delivery, documentation, or user support
  • Familiarity with responsible AI use, enterprise security considerations, and governance practices

Benefits

  • 100% remote position
  • Generous Paid time off.
  • Annual bonus potential.
  • Retirement Savings: We will support you as you save for your future.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
  • Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
  • Employer shared Health Insurance cost
  • Employer paid Disability Insurance
  • Employer paid Life and AD&D Insurance
  • Vision Insurance
  • Cancer Insurance
  • Voluntary Life Insurance
  • Paid Time Off
  • Remote work environment
  • Paid holidays

Company Overview

  • Palco delivers scalable self-direction services and care coordination technology that support Medicaid HCBS programs, participants, families, and community partners. It was founded in 1998, and is headquartered in Little Rock, Arkansas, USA, with a workforce of 201-500 employees. Its website is https://palcofirst.com/.
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