[Remote] Principal UX Designer, AWS Applied AI Solutions
Note: The job is a remote job and is open to candidates in USA. Amazon Web Services (AWS) is seeking a Principal UX Designer to shape the future of AI-native business applications. This role involves defining experience strategies, influencing product direction, and mentoring designers to create intuitive and scalable user experiences across multiple solutions.
Responsibilities
- Own the UX vision and strategy across multiple services and solutions, ensuring experiences are intuitive, elegant, and scalable
- Set the bar for AI-native design by translating emerging AI capabilities into coherent, human-centered experiences that build trust and drive adoption
- Influence product and business direction, working with senior leadership to identify opportunities where design and AI can transform customer outcomes
- Define and drive cross-service design standards such as interaction models, experience principles, and reusable patterns to ensure consistency
- Mentor and elevate the design org, coaching other designers and raising the overall quality of craft, storytelling, and execution
- Prototype and explore new AI paradigms, collaborating with applied scientists and engineers to validate bold ideas and shape next-generation interfaces
- Be a thought leader inside and outside AWS, evangelizing design excellence and the responsible adoption of AI through storytelling, writing, and cross-org forums
Skills
- 12+ years in UX design, with a track record of leading large-scale, complex, customer-facing services
- Proven ability to define and execute design strategies at scale, balancing user needs, technical constraints, and business goals
- Strong systems thinker, capable of architecting frameworks and reusable solutions that unify experiences across diverse services
- Demonstrated success in influencing senior leaders and driving alignment across multiple organizations
- Exceptional storytelling skills, including visual, verbal, and written, able to inspire and align both executives and builders
- Experience mentoring and elevating senior-level design talent
- Familiarity with AI-assisted design workflows and the ability to collaborate with applied science and ML teams
- Proven track record shipping AI-first or AI-powered products that solved meaningful customer problems
- Experience designing for trust, transparency, and human-in-the-loop systems
- Ability to prototype and explore with LLMs, intelligent agents, or other AI frameworks
- Strong background in data-informed design, leveraging UX research, analytics, and A/B testing to drive decisions
- Thought leadership in emerging technologies and design practices, with published talks, writings, or community engagement
- A visionary mindset, coupled with the ability to dive deep and sweat the details that make an experience exceptional
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
Company Overview
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