[Remote] Senior Research Operations Data Manager, Research Support Services

Note: The job is a remote job and is open to candidates in USA. Boston Medical Center (BMC) is a leading healthcare institution dedicated to providing high-quality care and research. The Senior Research Operations Data Manager will collaborate with operational and research leadership to develop and manage operational data sets and reports, supporting various teams across the organization. This role involves consulting on data requests, developing reports, and leading quality improvement initiatives to enhance data-driven decision-making within the research enterprise.

Responsibilities

• Collaborate with research leadership to identify available data resources and support effective use of operational and research reporting systems
• Partner with operational leadership to understand data requirements and develop solutions that support business, operational, and research objectives
• Develop and maintain expertise in operational systems and data sources, including InfoEd, Infor, Velos, Monday.com, and related reporting platforms
• Translate data requirements into SQL queries and present data in formats that support effective analysis and decision-making by leadership and stakeholders
• Create formal written documentation for dataset construction processes, including definitions and specifications for key data elements
• Develop and maintain standard operating procedures (SOPs) to ensure data reliability, consistency, and compliance with organizational standards
• Manage and enforce applicable data access restrictions, access controls, and data warehouse security policies to ensure compliance with hospital requirements
• Develop and maintain data marts and related data structures to support operational, reporting, and research initiatives across the Health System
• Maintain data logs and audit documentation while collaborating with research leadership to improve administrative and scientific reporting processes and identify innovative uses of operational data to support organizational initiatives

Skills

• Bachelor's degree and 5 years of relevant professional experience, or an equivalent combination of education and experience, are required
• Minimum of 2 years of experience planning and implementing solutions in healthcare, technology, financial systems, or clinical systems environments, including conducting research using administrative datasets and SQL programming
• Ability to manage and complete IT projects successfully and implement solutions within a dynamic, highly integrated organization
• Strong interpersonal and communication skills with the ability to interface effectively with staff at all levels of the organization
• Strong analytical, creative, critical thinking and problem-solving skills
• Knowledge of healthcare, clinical, financial, or technology systems and related data environments
• Proficiency in SQL programming and working with administrative datasets for research and reporting purposes
• Ability to support process development, workflow improvement, and systems-level initiatives related to data use and governance
• Master's degree in applied biostatistics, applied math, computer science, computer/electrical engineering, systems improvement, or information science
• Experience with Microsoft Fabric or similar cloud-based analytics and reporting platforms
• 1+ years of experience with InfoEd, Infor, Velos, and/or Monday.com

Benefits

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.
• Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science.
• Generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

Company Overview

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