[Remote] VP, HLS Services Sales
Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, dedicated to driving customer success through innovation and technology. The VP of Professional Services Sales for Healthcare & Life Sciences will lead a sales organization, focusing on enterprise-level digital transformations and high-impact Professional Services engagements across strategic HLS accounts.
Responsibilities
- Exceed Operating Unit (OU) growth and bookings targets, ensure organizational health, and hit high customer satisfaction (CSAT) goals
- Partner as a trusted peer with the delivery leadership organizations to ensure deals are realistically scoped, properly staffed, and commercially viable. Collaborate to bridge the gap between pre-sales vision and successful implementation, safeguarding both project margins and customer success
- Conduct rigorous weekly forecast meetings, mentoring your leadership layer on strategies to drive closings, maintain data hygiene, and run the business effectively. Report clearly on sales activity and forecasts to Senior Sales Management
- Lead and develop teams of qualified, customer-focused Account Partners, Associate Account Partners, and Business Managers. Mentor and develop the entire services sales team—including recruiting, hiring, training, pipeline management, opportunity management, deal reviews, performance management, and career planning. Navigate the team through Salesforce’s AI journey by demonstrating adoption and usage of tools and promoting innovation throughout the team
- Engage at the C-level with customers, focusing on consultative selling opportunities and translating agentic AI capabilities into tangible business and clinical value. Fulfill the role of Professional Services Sponsor, as needed
- Build deep, positive relationships with the License Sales (Core) and Alliances/Partner organizations that are instrumental to joint success and pipeline building
- Help grow and maintain a healthy partner ecosystem to drive services sales, technology adoption, and successful deployment of Salesforce
- Engage actively in the field, including traveling to customer sites, to clearly communicate Salesforce's solutions, regulatory compliance safeguards, and overarching business value for our key customers
Skills
- 10+ years of sales experience, with a proven track record of leading teams in a technology sales environment
- 5+ years of sales management and consultative selling experience
- History of over-achieving quota (top 10-20% of company), in a similar enterprise software application organization, selling subscription-based products or high-value cloud professional services
- Strong commercial acumen with a deep understanding of services delivery dynamics, including project risk assessment, Statement of Work (SOW) mechanics, and margin preservation
- Proven ability to develop and maintain C-level relationships where you are recognized as a Trusted Advisor
- A passion for and/or knowledge of CRM and AI enterprise solutions
- Committed to building diverse teams
- Strong, demonstrated written and verbal communication skills; excellent presentation and listening skills
- Highly collaborative and excels in a highly complex, matrix environment working across both sales and delivery ecosystems
- Team player with strong interpersonal skills
- Ability to thrive in a fast-paced, unpredictable environment
Benefits
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Company Overview
Company H1B Sponsorship