Clinical Training & Onboarding Specialist

Remote role Full-time Open position

Job Description:

In this role, you will be a key player in shaping the onboarding and ongoing training experiences for clinicians at Included Health.
As a Clinical Training Specialist, you will translate complex clinical policies.
You will create engaging digital learning materials.
You will also work closely with different service lines as priorities change.
If you enjoy being hands-on with learners and want to make an impact by enhancing training through innovative tech tools, this position could be a great fit for you.
This is a fully remote position.

Requirements:

Clinical credentials: RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable).
2+ years of clinical experience in a healthcare setting (ambulatory, telehealth, case management, triage, or related).
1+ years of experience in clinical training, precepting, clinical education, or adult learning (formal training role, preceptor, or significant education responsibilities).
Robust virtual facilitation skills (Zoom/Google Meet or similar).
Demonstrated ability to explain complex clinical workflows in clear, functional language and to give direct, respectful feedback to peers or learners.
Comfortable flexing between service lines, cohorts, and work streams as priorities change.
Proven ability to build trust with clinicians, people leaders, and cross-functional partners.
Experience with Instructional Design frameworks (ADDIE, SAM) to effectively direct the build work of others strongly preferred
Familiarity with Articulate Rise/Storyline (enough to perform basic edits or content reviews) strongly preferred.

Benefits:

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
12 weeks of 100% Paid Parental leave
Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

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