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IT Project Manager (Retail & PO's) (Not more than 13 years of total exp.)

Remote role Full-time Open position

100% remote working daily est hours Must have Retail POS, disaster recover and cyber security

Key Responsibilities

Program & Project Delivery Ownership

  • Define and manage detailed project plans, timelines, milestones, and deliverables
  • Drive execution against critical path and ensure accountability across cross-functional teams
  • Manage scope, schedule, and dependencies to ensure successful delivery outcomes

Risk & Issue Management

  • Identify, assess, and actively manage risks, issues, and dependencies
  • Drive mitigation strategies and escalate appropriately to maintain timeline integrity
  • Resolve cross-functional conflicts impacting delivery

Governance & Execution Leadership

  • Lead governance processes including Architecture Review Board, PMO reviews, and funding approvals
  • Ensure all deliverables meet internal standards, compliance, and approval requirements
  • Drive stage-gate processes and ensure readiness for key decision points

Stakeholder Management & Communication

  • Serve as the primary point of accountability for project communication and execution status
  • Deliver clear, concise updates to senior IT leadership and business stakeholders
  • Align technical and non-technical teams on priorities, timelines, and deliverables

Vendor & Financial Management

  • Manage vendor relationships, deliverables, and contractual milestones
  • Oversee budget tracking, forecasting, and financial performance of projects
  • Ensure alignment between vendor delivery and internal program objectives

Cross-Functional Leadership

  • Lead coordination across IT, Security, Finance, Architecture, and business teams
  • Drive alignment and execution across multiple parallel workstreams
  • Influence without authority to ensure progress and accountability

What This Role Is

  • Full ownership of project delivery and execution
  • Accountable for timelines, outcomes, and stakeholder alignment
  • A leadership role driving infrastructure transformation initiatives
  • A decision-making partner to senior IT leadership

Qualifications:

  • 5+ years of Project Management experience.
  • Must have retail industry experience, prior experience with store technology projects (POS, self-checkout, in store tablets etc)
  • Prior experience managing cybersecurity projects (disaster recovery initiatives, gap remediation efforts)
  • Strong experience managing cross-functional, multi-workstream initiatives
  • Deep understanding of project governance, risk management, and delivery frameworks
  • Familiarity with ServiceNow Portfolio Management, preferred.
  • Smartsheet, Jira, or similar project tracking tool experience preferred.
  • Experience managing budgets, vendors, and complex dependencies
  • Excellent communication and stakeholder management skills

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