[Remote] Senior Technical Program Manager - Insurance Systems

Note: The job is a remote job and is open to candidates in USA. Porch Group is a leading vertical software and insurance platform, focused on helping homebuyers protect their homes. They are seeking a Senior Technical Program Manager to oversee key insurance initiatives, ensuring timely and within-budget delivery of programs that involve software products, engineering teams, and business stakeholders.

Responsibilities

• Strategic program planning including timelines, and success metrics for technical insurance initiatives
• Develop program roadmaps and align initiatives with business strategy
• Facilitate communication between engineering, product, design, and other teams. Ensure alignment of objectives, deliverables, technical dependencies, and timely delivery
• Possess deep understanding of relevant technologies. Guide teams in technical decision-making, architecture, and problem-solving
• Anticipate potential obstacles, develop risk management plans, and implement corrective actions to keep programs on track
• Serve as the primary point of contact for program status, updates, and escalations
• Facilitate regular check-ins and reporting to senior leadership and cross-functional partners
• Manage and communicate changes in project scope, priorities, and requirements. Ensure teams adapt effectively to evolving business needs
• Ensure transparency and accountability across all workstreams
• Partner with engineering leads to scope technical work, define dependencies, and manage resource allocation
• Ensure deliverables meet business, technical, and compliance standards. Oversee testing, validation, and documentation processes
• Understand system architecture and data flows to anticipate integration challenges and guide resolution
• Apply knowledge of home insurance workflows, regulatory requirements, and policy administration systems to guide program decisions
• Collaborate with underwriting, claims, and support teams to ensure technical solutions meet business needs
• Evaluate and refine development processes, tools, and workflows to enhance efficiency, quality, and team satisfaction
• Monitor KPIs and program metrics. Prepare status reports, dashboards, and post-mortem analyses to drive continuous improvement
• Implement best practices for documentation, communication, and change management

Skills

• 10+ years of experience in technical program management, with at least four years in insurance
• Strong understanding of home insurance systems, workflows, and regulatory considerations
• Proven ability to lead cross-functional teams and manage complex programs
• Excellent written and verbal communication skills; able to synthesize technical and business information for diverse audiences
• Highly organized with strong planning and prioritization skills
• Experience with Agile methodologies and tools (e.g., JIRA, Confluence)
• Experience managing programs that involve policy administration platforms
• Experience with policy system migrations, data migration, system integrations, configuration, and testing in insurance systems
• Ability to manage vendor relationships and external dependencies
• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
• PMP, CSM, or equivalent certification

Benefits

• Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals.
• Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.
• Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
• Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
• We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
• We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
• Both traditional and Roth 401(k) plans are available with a discretionary employer match.
• Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
• LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
• Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.

Company Overview