[Remote] Administrative Coordinator

Note: The job is a remote job and is open to candidates in USA. The Center for Autism and Related Disorders (CARD) is seeking highly motivated professionals to join their team as an Administrative Coordinator. This role involves providing administrative and operational support for the onboarding and training of newly hired clinical staff, ensuring efficient communication and coordination of training logistics.

Responsibilities

• Coordinate onboarding and initial training activities for newly hired clinical staff, including scheduling classes and distributing training invitations, links, materials, and required documents
• Ensure trainees receive timely communications regarding training expectations, schedules, requirements, and other messages from the Training Department
• Assist with the preparation and organization of training resources and materials
• Create, maintain, and update trainee records and rosters, ensuring accurate and completeness of trainee information and tracking of attendance, progress, and training completion
• Ensure that training documentation and records are maintained and in accordance with departmental standards and company policies
• Serve as a primary point of contact for trainees and collaborate with clinicians, trainers, and internal departments to support training processes and resolve administrative issues
• Provide timely follow-up regarding attendance concerns, incomplete requirements, or scheduling changes
• Escalate issues or barriers affecting trainee completion or participation to department leadership as appropriate
• Prepare reports and maintain documentation related to training activities while ensuring confidentiality and compliance with company standards
• Support process improvements, special projects, and other departmental initiatives as assigned
• Maintain a work schedule that primarily aligns with Pacific Time (PT) business hours to effectively support training operations across the organization
• Ability to maintain confidentiality and compliance with HIPAA and privacy rules at all times
• Other duties as assigned

Skills

• High School diploma or equivalent required
• Experience working in administration or scheduling, the healthcare industry or ABA preferred
• Experience working in an office environment
• Proficient in Microsoft Office Suite, as well as TEAMS and virtual meeting platforms
• Strong communication skills, both verbally and written
• Good decision-making skills and problem-solving ability
• Customer-service oriented
• Demonstrates empathy and compassion with the ability to maintain strict confidentiality
• Ability to work independently to solve problems, as well as work collaboratively with others while maintaining a positive and solution focused attitude
• Demonstrates excellent organization and time management skills, and exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced, changing environment
• Ability to maintain confidentiality and compliance with HIPAA and privacy rules at all times
• Experience working in administration or scheduling, the healthcare industry or ABA preferred

Company Overview