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[Remote] Site Reliability Engineer

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI. As a Site Reliability Engineer, you'll work on the reliability and performance of the platform, collaborating with infra and product engineers to enhance system reliability and performance.

Responsibilities

  • Own production reliability across our Knative, KEDA, and Kubernetes-based document processing platform. Proactively detect degradation, diagnose root causes, and ship fixes
  • Work on observability: end-to-end tracing, latency SLOs, capacity dashboards, and alerting that finds problems before customers do
  • Load testing and capacity planning: establish throughput benchmarks, detect performance regressions before they reach production
  • Support fleet operations: contribute to the safe, automated upgrade process for our growing fleet of production systems

Skills

  • 4+ years of SRE, platform engineering, or infrastructure engineering in a production Kubernetes environment
  • Deep operational knowledge of Kubernetes. You've written HPA configs, KEDA ScaledObjects, PodDisruptionBudgets, preStop hooks, and PriorityClasses; you understand pod lifecycle and scheduler behavior
  • Demonstrated experience diagnosing and resolving real production performance issues: resource saturation, timeout failures, scheduling problems, graceful shutdown gaps
  • Enough Python or Go to read service code, trace a bug to root cause, and write a targeted fix

Benefits

  • Company offsites
  • Best-in-tech swag
  • The tools you need to do your best work, wherever you're based
  • Medical, dental, and vision coverage effective the 1st of the month following your start date
  • Life and disability insurance
  • Unlimited PTO
  • Flexible parental leave
  • A 401(k) with company match
  • Equity
  • $500 work from home stipend
  • $70/month internet reimbursement
  • Team/company offsites throughout the year

Company Overview

  • Unstructured is the data infrastructure company solving the most critical bottleneck in enterprise AI: making unstructured data accessible to AI applications. It was founded in 2022, and is headquartered in Rocklin, California, USA, with a workforce of 51-200 employees. Its website is https://unstructured.io.
  • Company H1B Sponsorship

  • Unstructured has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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