[Remote] Clinical Engagement Specialist
Note: The job is a remote job and is open to candidates in USA. DocMatter is an ambitious, growth-stage company changing the face of collaboration for the medical community. As a Clinical Engagement Specialist, you will be responsible for sustaining clinician networks and ensuring alignment with industry and society partners through monitoring discussions and cultivating relationships with thought leaders.
Responsibilities
- Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance
- Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support
- Cultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platform
- Collaborate with Customer Success on quarterly reporting for our industry and society customers
- Turn discussion trends and data into clear, actionable insights for internal teams and industry partners
- Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health
Skills
- Bachelor's degree required; life sciences or related STEM field
- 2+ years of post-grad work experience with direct clinician interaction in medicine, clinical research, healthcare, or life sciences
- Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature
- Excellent written and verbal communication skills
- Demonstrated empathy and sound judgment navigating diverse perspectives, priorities, and time sensitivities
- Mission-driven to reduce variability of care and improve patient outcomes
- Strong ability to understand and guide multidisciplinary clinical discussions
Benefits
- Series A equity
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- PTO and company holidays
- Fitness stipend
Company Overview