[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. HighKey Agency is a premium agency serving plastic surgeons, med spas, and wellness practitioners. They are seeking a Sales Development Representative responsible for booking qualified calls and managing lead messaging sequences to ensure high show rates and call quality.

Responsibilities

• When a new lead books or comes in through our ads, you contact them immediately
• You confirm interest, open the conversation, do light qualifying, verify the decision maker will be on the call, and keep the lead warm through every touchpoint until the closer call happens
• You manage the full sequence: immediate outreach after booking, same-day follow-up, next-morning confirmation, 24-hour reminder, 2 to 3 hour pre-call reminder, no-show recovery, and pipeline updates in GHL after every interaction
• You rotate between text, call, and email
• You never let a lead go cold through inaction
• You keep GHL clean and current
• Every lead has an updated status
• Every interaction is logged
• The closer should never walk into a call without full context

Skills

• Experience in a sales support, SDR, or appointment setting role
• Comfortable on the phone and fast on text
• Ability to get qualified, prepared, warm leads in front of the closer
• Follow the process, track numbers, and communicate clearly
• Immediate contact on every new lead
• Response time from lead booking to first outreach under 15 minutes
• Decision maker confirmed on every call before the closer gets on
• GHL updated same-day after every interaction
• Follow-up rotated across text, call, and email
• No lead goes untouched for more than 48 hours while active
• Organized and process-driven
• Responsive during business hours
• Experience in agency, medical, or health services is a strong plus

Benefits

• When a HighKey agency sale closes from a lead you set, you earn 2.5% of the first year of services.
• On an average $70,000 annual contract, that is $1,750 per close.
• On patient and procedure pipeline sales averaging $3,000 to $5,000, you earn 7.5%, approximately $225 to $375 per close.
• On qualified shown calls, you earn $50 flat per shown call.
• If you set leads outside the existing database, your commission rate on those closes is higher.
• Self-sourcing is rewarded.
• At realistic volume, a strong SDR is earning $4,000 to $6,000/month within the first few months.
• This role has a direct path to closer.
• Closers at HighKey earn $13,550/month at minimum close rates and $19,238/month at steady state.

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