[Remote] Director of Strategic Accounts, Cardiovascular and Neuroscience - Remote (USA)

Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology dedicated to alleviating pain and restoring health. They are seeking a Director of Strategic Accounts to develop and foster relationships with key strategic accounts, drive revenue growth, and enhance collaboration across teams to deliver solutions that meet customer needs.

Responsibilities

• Lead the development and communication of the Medtronic Enterprise strategy to increase revenue and share in approximately 10 key strategic accounts
• Lead the strategy in collaboration with the RVPs, field team, and Operating Unit leadership to drive the Medtronic’s portfolio of products and solutions at select strategic accounts by aligning to the accounts’ areas of strategic interest and priority
• Identify opportunities to leverage Medtronic’s capabilities to help customers optimize Cost and Outcomes, Increase Patient Access and Improving Efficiencies
• Achieve fiscal year AOP targets. Consistently grow revenue in targeted accounts at a rate exceeding national market growth average
• Move strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across Medtronic and the account
• Build a strong Medtronic brand and relationship at the Service Line Administrator and C-Suite level within the flagship hospital and health system. Additionally, support the sales team in building internal relationships across all business units. Encourage OU sales teams to leverage individual physician relationships in Strategic Accounts
• Identify key customer needs and partner with the Strategic Solutions Director(s) (SSD) to acquire and coordinate appropriate resources to deliver and implement programs that drive unique value
• Work closely with the SSD (strategic solutions directors) to launch and lead execution of Neuroscience, Cardiovascular and MedSurg solutions into strategic accounts to address customer’s long term strategic imperatives and provide feedback to the internal organization on potential new solutions
• Provide leadership and subject matter expertise to the Medtronic field on the changing healthcare dynamics and the needs of the administrative customer. Proactively share best practices with the Strategic Alliances team
• Collaborate with the RVPs to coach the DMs and local sales teams on strategic account management and solution-based selling that deliver economic value
• Implement a thorough account planning process to align local sales team on specific account level strategies, objectives, and timelines
• Co-develop strategic or business plan that span Medtronic businesses, that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success
• Work closely with RVP/DM to develop the strategy and execution of contracts that leverage multiple businesses within Strategic Accounts. Drives incremental share and enterprise growth
• Perform quarterly business reviews with Customer Supply Chain, Service Line and Physician Leadership
• Ensure customer Solution ideas and requests are communicated internally. Pilots addressing current hospital pain points, patient challenges and chronic disease population management are most valuable

Skills

• Bachelor's degree required
• Minimum of 10 years of relevant experience with 7+ years of managerial experience, OR an advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience
• MBA or master's degree in marketing or communication
• Strong Strategic and Business Acumen skills. Understanding of P&L and customer financial statements
• Experience in reading, analyzing and writing strategic plans and proposals with customers
• Proven ability as a leader in defining and developing business or markets
• Demonstrated ability to collaborate and influence in a matrixed marketing environment and to work effectively with sales, sales management and customers
• Excellent verbal, written and presentation communication skills – especially executive presence and C-Suite presentation and sales experience
• Proven ability to build and facilitate strong, productive working relationships with a wide variety of cross-functional and customer contacts
• High degree of flexibility and adaptability in a rapidly changing business/negotiation environment; ability to rapidly acclimate to change and embrace new business opportunities
• High performer in current and previous roles
• Strong negotiating skills
• In depth knowledge of healthcare industry, environment and GPOs/IDNs
• Proven ability to successfully execute a complex sales process and interact with the C-Suite

Benefits

• Annual long-term incentive plan
• Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan for Temporary employees

Company Overview

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