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[Remote] Junior Business & Data Analyst

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Upgrade, Inc. is a fintech company dedicated to improving customers' financial well-being by offering affordable financial products. They are seeking a Junior Business and Data Analyst to support data-driven decision making by building reports, writing SQL queries, and surfacing insights for business leaders.

Responsibilities

  • Analyze data to identify trends, patterns, and anomalies. Support root cause analysis and performance investigations
  • Assist in KPI tracking, data quality checks, and governance processes
  • Build and maintain business intelligence reports and apply statistical analysis fundamentals
  • Serve as the data resource for the commercial and account management teams. You will see how the business runs day to day and where the gaps are, which directly informs how the team prioritizes its work
  • Write and maintain SQL queries using joins, CTEs, and window functions. Support query optimization and performance improvements
  • Work within existing data models and warehouse structures to extract and transform data for reporting needs
  • Document data logic and query definitions to support data validation and reconciliation efforts
  • Help enhance and maintain scenario models under guidance. Track and report on forecast accuracy
  • Build and maintain dashboards and standard reports. Develop clear, accurate data visualizations following best practices
  • Support QBR preparation and executive reporting. Contribute to automated reporting solutions

Skills

  • 2 or more years of experience in an analytics or data-focused role
  • SQL proficiency including joins, CTEs, and window functions. You do not need to be a data engineer but you need to write and maintain real queries
  • Experience with Tableau, Microsoft Excel, Redshift, and Databricks
  • You use AI tools like Claude or ChatGPT as a real part of your workflow, not as a novelty
  • You are genuinely curious about data and what it means. When something looks off, you go find out why rather than waiting to be told. You ask questions before starting a project, not after
  • Ability to gather and document business requirements, collaborate cross-functionally, and contribute to business case development
  • Ability to present findings clearly, translate data outputs into plain-language summaries, and develop supporting materials for executive presentations
  • Comfortable forming and testing hypotheses with guidance and developing critical and structured thinking skills
  • Ability to identify patterns and trends in structured datasets, flag anomalies, and contribute observations that inform strategic recommendations

Benefits

  • Competitive salary
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Competitive 401(k)
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives
  • Equity and benefits

Company Overview

  • Upgrade helps customers move in the right direction with affordable and responsible financial products. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.upgrade.com.
  • Company H1B Sponsorship

  • Upgrade, Inc. has a track record of offering H1B sponsorships, with 52 in 2025, 34 in 2024, 31 in 2023, 25 in 2022, 22 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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